In April 2010, the Government of Ghana signed a public-private partnership (PPP) contract to reengineer business registration processes, deploy state-of-the-art application software and hardware, and employ best-in-class solutions for the Ghana Revenue Authority and the Registrar General’s Office. This was part of a broader program to achieve greater efficiency, transparency, and effectiveness in the delivery of selected government services using information and communications technology (ICT).
The PPP was structured on a design, finance, build, operate, and transfer model. The government supported the project through resources from a World Bank-financed “eGhana Project,” contributing about one-third of the $60 million project costs; the private sector contributed the remainder. The agreement was for the private sector to build and manage the e-tax and electronic business registration platform until their investment costs were recovered—within five and not exceeding seven years from the effective date of the contract. At the end of the operations period, the system would be turned over to designated government organizations for continuing operation.